Mozen Surge Air S1
10000mAh MagSafe Powerbank
Updated on
Additional Resources
Product Manual
Product Overview
What is the Mozen Surge S1 designed for?
The powerbank is equipped with a 10000mAh high-capacity battery for everyday charging needs.
What is the battery capacity of the powerbank?
The powerbank is equipped with a 10000mAh high-capacity battery for everyday charging needs.
Does the powerbank support wireless charging?
Yes, it supports wireless charging with up to 15W Qi EPP charging and 7.5W wireless charging for iPhones.
Does the powerbank support wired fast charging?
Yes, the USB-C port supports up to 22.5W fast charging output and input, while the USB-A port supports up to 18W output.
Is the powerbank compatible with iPhones?
Yes, it supports 7.5W wireless charging for iPhones and includes MagSafe-compatible support using the included alignment ring.
Does the powerbank include a stand?Are the keys and clicks silent?
Yes, it includes a built-in plastic stand for hands-free usage while charging.
Quick Setup Guide
How do I start using the powerbank?
Fully charge the powerbank to 100% before first use using a compatible charger and cable.
How do I charge devices using wired mode?
Connect your device using the USB-C or USB-A output port to begin charging.
How do I use wireless charging?
Place your compatible smartphone on the wireless charging surface to begin charging automatically.
How do I use the MagSafe ring?
Attach the included metal ring to compatible non-MagSafe smartphones for better magnetic alignment during wireless charging.
Does the powerbank include a charging cable?
Yes, a 16cm charging cable is included in the box for instant use.
Troubleshooting
My phone is not charging wirelessly. What should I do?
Ensure your phone supports wireless charging and is properly aligned on the charging surface.
Fast charging is not activating immediately. What should I check?
After switching from wireless to wired charging, allow up to 1 minute for fast charging protocols to activate.
The LED indicators are not responding properly. What should I do?
Press the reset button to refresh the indicator status and restore normal functionality.
Wireless charging alignment feels weak on my phone. What should I do?
Use the included MagSafe compatible metal ring for improved magnetic alignment and charging stability.
Features and Customization
What charging speeds does the powerbank support?
It supports up to 22.5W USB-C charging, 18W USB-A charging, 15W wireless charging, and 7.5W wireless charging for iPhones.
What does the camera-safe Samsung design do?
The wireless charging surface is designed to avoid pressure on Samsung camera bumps during charging.
What do the white LED lights indicate?
The 4 white LEDs indicate remaining battery level at 25%, 50%, 75%, and 100%.
What does the green LED indicate?
The green LED lights up during fast charging above 15W and stays solid when charging is complete.
What does the dark blue LED indicate?
The dark blue LED shows that wireless charging is in progress.
What does the sky blue LED indicate?
The sky blue LED specifically indicates 7.5W wireless charging mode.
Power Management
Can I charge multiple devices using the powerbank?
Yes, the powerbank supports charging through USB-C and USB-A outputs.
How long does it take for fast charging to activate after switching modes?
When switching from wireless charging to wired charging, fast charging protocols may take up to 1 minute to activate.
Does the powerbank support quick recharging?
Yes, the USB-C port supports up to 22.5W input for faster powerbank charging.
Compatibility
Which devices are compatible with the Mozen Surge S1?
The powerbank is compatible with wireless charging supported smartphones for wireless charging and all smartphones for wired charging.
Does it support Android smartphones?
Yes, it supports Android smartphones with Qi wireless charging and USB charging compatibility.
Does it support iPhones?
Yes, it supports 7.5W wireless charging for iPhones as well as wired charging.
Can non-MagSafe phones use magnetic alignment?
Yes, the included metal ring enables magnetic alignment for compatible non-MagSafe phones.
