Mozen Surge Air X1 10000mAh
Magsafe Powerbank
Updated on
Additional Resources
Product Manual
Product Overview
What is the Mozen Surge X1 designed for?
The Mozen Surge X1 is a 10000mAh magnetic wireless powerbank designed for convenient wired and wireless charging on the go.
What is the battery capacity of the powerbank?
The powerbank is equipped with a 10000mAh high-capacity battery for everyday charging needs.
Does the powerbank support wireless charging?
Yes, it supports up to 15W Qi wireless charging for compatible Android devices and 7.5W wireless charging for iPhones.
Does the powerbank support wired fast charging?
Yes, the USB-C port supports up to 22.5W fast charging output and input, while the USB-A port supports up to 18W output.
Is the powerbank compatible with iPhones?
Yes, it supports 7.5W wireless charging for iPhones and magnetic alignment for compatible devices.
Does the powerbank include a stand?
Yes, it includes a built-in stand for hands-free viewing while charging.
Quick Setup Guide
How do I start using the powerbank?
Fully charge the powerbank to 100% before first use using a compatible charger and cable.
How do I charge devices using wired mode?
Connect your device using the USB-C or USB-A output port to begin charging.
How do I use wireless charging?
Place your compatible smartphone on the wireless charging surface to begin charging automatically.
How do I use the magnetic alignment ring?
Attach the included metal ring to compatible non-magnetic smartphones for improved alignment during wireless charging.
Does the powerbank include a charging cable?
Yes, a charging cable is included in the box for immediate use.
Troubleshooting
My phone is not charging wirelessly. What should I do?
Ensure your phone supports wireless charging and is properly aligned on the charging surface.
The battery percentage is not showing correctly. What should I do?
Press the power button to refresh the display and check the battery status again.
The fast charging indicator is not appearing. What should I check?
Ensure your device and charging cable support fast charging and that a compatible fast charging protocol is being used.
Features and Customization
What is the benefit of the magnetic charging design?
It helps align compatible devices correctly for stable and convenient wireless charging.
What information does the digital display show?
The display shows the current battery percentage and fast charging indication.
What charging speeds does the powerbank support?
It supports up to 22.5W USB-C charging, 18W USB-A charging, 15W wireless charging, and 7.5W wireless charging for iPhones.
What is the output of the built-in Type-C cable?
The built-in USB-C cable supports up to 22.5W fast charging output for compatible devices.
Power Management
Can I charge multiple devices using the powerbank?
Yes, the powerbank supports charging through USB-C and USB-A outputs as well as Wireless charging.
Can I use the stand while charging?
Yes, the built-in stand can be used while charging your phone.
Compatibility
Which devices are compatible with the Mozen Surge X1?
The powerbank is compatible with wireless charging supported smartphones for wireless charging and all smartphones for wired charging.
Does it support Android smartphones?
Yes, it supports Android smartphones with Qi wireless charging and USB charging compatibility.
Can non-magnetic phones use magnetic alignment?
Yes, the included metal ring enables magnetic alignment for compatible non-magnetic phones.
Does it support iPhones?
Yes, it supports 7.5W wireless charging for iPhones as well as wired charging.
